GENPACT
250 Opening(s)
Summary
250 Opening(s)
Summary
Experience:
0 - 1 Years
Location:
Delhi/NCR
Compensation:
Rupees 1,25,000 - 1,50,000
Education:
UG - Any Graduate - Any Specialization,Graduation Not RequiredPG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(NonTechnical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
26 Nov
Job Description
Responsible for dealing with customer calls as per the SLAs outlined by the client.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Meet customer requirements through first contact resolution.
* Listen attentively to customer needs and concerns; demonstrate empathy.
Keywords: Call Centre, Collections, Voice, BPO, Sales,domestic, International, Inbound, Healthcare
Desired Candidate Profile
Walk-in Interviews:
Date : Nov 24th(Thursday) to Nov 26th (Saturday)
Venue: Genpact Delhi IT Park DMRC Buliding,8th Floor Opp Shastri Park ,Near Metro Station.
Time : 11am to 3 pm
Must:
One copy of updated resume
One passport size photograph
One photo-identity proof
* 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers
* 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers
* Should possess excellent Oral Communication Skills
* Should posses excellent composition & writing Skills
Company Profile
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPOand Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.Contact Details
Company Name:
GENPACT
Website:
Executive Name:
Nidhi
Address:
GENPACT
22 Sec. 18
GURGAON,Haryana,India 121104
22 Sec. 18
GURGAON,Haryana,India 121104
Email Address:
Telephone:
8447800476
