150 Opening(s)GENPACT
Summary
Experience:
0 - 1 Years
Location:
Hyderabad / Secunderabad
Compensation:
Rupees 90,000 - 1,00,000
Education:
UG - Any Graduate - Any SpecializationPG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(NonTechnical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
15 Oct
Job Description
Responsible for dealing with customer calls as per the SLAs outlined by the client.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Meet customer requirements through first contact resolution.
* Listen attentively to customer needs and concerns; demonstrate empathy.
Keywords: Call Centre, Collections, Voice, BPO, Sales,domestic, International, Inbound, Healthcare
Desired Candidate Profile
Walk-in Interviews:
Date : Oct 10th(Monday) to Oct 14th (Friday)
Venue: Genpact Uppal,near NGRI
Time : 10am to 2 pm
Must:
One copy of updated resume
One passport size photograph
One photo-identity proof
* 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with US residents.
* Should possess excellent Oral Communication Skills
* Should have work Experience using MS Office (Word, Excel)
* Should posses excellent composition & writing Skills
Company Profile
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.Contact Details
Company Name:
GENPACT
Website:
Executive Name:
Moksha
Address:
Not Mentioned
Email Address:
Telephone:
8978059270
Reference ID:
RK1 - Moksha
